The Building Control section of Mid Suffolk District Council has retained its prestigious accreditation for quality assurance for the 10th year in a row.
The ISO 9001accreditation is an internationally recognised standard of quality management systems and was retained by Building Control following a full day site inspection by BM TRADA, the accrediting body on 21 June 2011. This award is in recognition of Building Control continuing to deliver a consistently high level of service to their customers.
Nick Gowrley, Corporate Director at Mid Suffolk said,"I am delighted that we have retained this prestigious accreditation. The assessor was pleased with how we have performed over the last year and has therefore awarded us the ISO 9001 for the coming year. Working with the ISO framework has helped us look carefully at our quality assurance process and this has resulted in some improvements along the way. It is credit to our staff that the comments from the assessment were advisory rather than issues that require major change."
Whilst this is undoubtedly good news, local residents will remain aware of ongoing dissatisfaction with the performance of Mid Suffolk's planning department, whose failings remain unaddressed by District Councillors.
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